I started using Twitter for reasons I imagine most people did; I was amused with its novelty. I just wanted to try it out, and therefore gave myself the user name “LazybonesMcGee” as an indication of my casual/skeptical interest.
As a “follower” on Twitter—my first reaction was that I enjoyed the feeling of connection with friends and acquaintances while we weren’t together. This gave me a feeling that I was not fully missing out on their company. To a small (illusory) degree, Twitter collapses time and space and fulfills a desire to be everywhere at all times; unburdened by the choices our individual lives require. Of course, any reasonable science fiction fan is certain of one thing: NEVER mess with the space-time continuum; it always comes to no good.
Aside from staying connected with friends, I also began to follow people I didn’t know. I followed them for entertainment. But as entertainment, Twitter sometimes, if not often, disappoints. Everyone has a different motivation for posting to Twitter, and often each tweet from a single user has a different intent. How can I be disappointed by Twitter as entertainment when not all users are trying to entertain? And if not then what exactly are they trying to do? That changes user by user, tweet by tweet, leaving the intention of each tweet open to interpretation.
Good understanding requires content to be delivered within a context. Here, Twitter is the context. It is a non-sequitur-machine by nature, which is part of its initial charm. But add to that the end-user’s ability to customize the presentation of the content and the result is information camouflaged nearly to abstraction. You have what amounts to a stick figure which some may see as a biological representation while others read into it emotion from gestural nuance. “What are you doing?” is Twitter’s attempt at providing a unifying context. But to paraphrase my friend Buzz, “The great thing about Twitter is that everyone uses Twitter differently.” In my opinion, this certainly is what makes Twitter a broad success, but it also is what makes Twitter suck. By being almost anything to anyone it can never be entirely what any individual wants.
When I reconsider the original feeling I had of feeling connected to my friends through Twitter, I now feel quite the opposite. The nature of Twitter actually removes any real personal connection between individuals. When my best friends tweet, they aren’t talking to me and they don’t sound like they are. They’re talking to their followers. Reading their tweets adds nothing to our relationship and when I see them in person, we don’t talk about our tweets, we talk about what we’re thinking at that moment and we’re having a real live connection. Depending on the style of the user, the Twitter follower may have the unique experience of hearing intimate friends speaking as if they were strangers, and strangers speaking as if they were friends. The inverse is also true, when you post to twitter you are aware that you’re using the same words to speak to close friends and complete strangers; a situation which, if it were to occur in real life, would be viewed as a performance, never an authentic version of yourself. What kind of connection does that create?
At the other end of the spectrum, reading the tweets of strangers has not made me feel connected to them personally. The removed generalized phrases broadcast to their followers emphasizes disconnection and separateness as any form of voyeurism would. And when I meet someone in real life after having followed their tweets, the fact that I have followed them provides no real foundation for the kind of interaction we have in real life. At most, Twitter may provide a reason for introduction, but that is where the connection ends.
It must be remembered that “connection” is a facilitator of something. A freeway junction connects traffic, plumbing connects water flow, the internet connects users to information, but “connection” is not an end in itself, connection is not understanding or even communication; it is not an emotion or an experience. Twitter is a connector to information, not to people.